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Redeem a meal ticket

What counter staff do when a guest hands in a Forward Tab ticket.

When a guest hands you a Forward Tab ticket:

  1. Ring up the meal on your register.
  2. Open Scan & redeem (or the counter tablet) and enter the POS transaction ID.
  3. Scan the ticket's QR code, or type the ticket number, and select Redeem ticket.
  4. When the screen says VALIDATED, serve the meal.

No questions asked

A valid ticket is all a guest needs. Never ask who they are or why they're using a ticket.