Oct 25, 20263 min readCounter tablet (no sign-in)The counter tablet redeems tickets on its own. Nobody signs in at the counter, and the screen never times out, even on a quiet day. It shows only the scan screen, with your restaurant's name at the…
Oct 25, 20261 min readGrant auditGrant audit is a 7-year record of every redeemed ticket and its POS transaction. Grantors use it for compliance. Choose a date range and select Download CSV.
Oct 25, 20263 min readHardwareHardware lists your counter tablets, QR scanners and ticket printers, with their status and health. A tablet or printer shows as OFFLINE after 3 minutes without checking in (the exact time is shown…
Oct 25, 20261 min readMenu SKUsMenu SKUs lists the menu items Forward Tab tickets can be used for. Each item has a Price ceiling set by Forward Tab policy.
Oct 25, 20262 min readPartner agreementThe restaurant partner agreement is the agreement between your restaurant and Forward Tab: how meals from the Community Board are served and paid for. One manager signs it once, online, and it takes…
Oct 25, 20261 min readPayouts setupForward Tab reimburses you through a Stripe Express account connected to your bank.
Oct 25, 20262 min readPrint stationIf your restaurant prints tickets from a counter tablet, open Print station on that tablet and leave the page open. It picks up new tickets as donations come in and prints each one. The browser…
Oct 25, 20261 min readReconciliationReconciliation matches each redeemed ticket to its $0 POS transaction and its ACH payout. The summary line shows the total reimbursable, how much has been paid, and how much is outstanding.
Oct 25, 20263 min readKeep your account secureTwo-factor authentication is optional, and recommended for managers. When it's on, signing in also needs a 6-digit code.
Oct 25, 20262 min readTable tents and coastersTable tents & coasters has printable materials with QR codes that open your restaurant's donation page. Every donation made from them goes to your Community Board.
Oct 25, 20261 min readTicketsTickets lists every ticket issued to your restaurant. Use Filter by state to narrow the list.
Oct 25, 20261 min readRedeem a meal ticketWhat counter staff do when a guest hands in a Forward Tab ticket.